Holiday Support Update:
Due to extreme holiday volume, support responses may be delayed. Please track your order here.
For undelivered orders only, contact priorityemr-tek@zohomailcloud.ca with your order number.

Please note that due to the high volume of orders, we may have a delay of 2-5 days before posting tracking information for our global shipments. 

• International orders or items not in stock in USA/Canada: Tracking will be provided within 1–3 days.
  
• Glasses orders : Tracking may take slightly longer than normal.
  
• Global shipments : Tracking is handled manually and will be provided within 1–4 days.
  
• Same-day shipping : Orders placed before 2 PM (Mon–Fri) ship the same day.
  
• Weekend orders : Orders placed after 2 PM on Friday or on the weekend ship Monday.
  
• Rest assured : Your order has been received and is on the way.